Shipping policy

Shipping Policy

Last Updated: 22 September 2026

Berry Blush currently ships orders across India.

We work with third-party courier and logistics partners to deliver your orders safely and efficiently.

1. Order Processing

Orders are generally processed within 1–2 business days after successful order placement and payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been dispatched, you will receive shipping and tracking information by email or other available communication method.

2. Delivery Time

Standard delivery within India generally takes:

3–6 business days after dispatch.

Delivery times can vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Remote-area delivery
Operational delays
Incorrect or incomplete address information
Other circumstances outside our reasonable control

The estimated delivery period is therefore an estimate and not a guaranteed delivery date.

3. Free Shipping

We offer free standard shipping on orders above ₹499 within India.

Orders below the applicable free-shipping threshold may attract a shipping charge, which will be displayed during checkout before you complete your purchase.

4. Shipping Charges

Applicable shipping charges are calculated and displayed during checkout based on the order and delivery location.

The final shipping charge shown at checkout will apply to the order.

5. Tracking Your Order

After your order has been dispatched, tracking information will be shared with you.

You can use the tracking details to view the latest available shipment status directly through the relevant courier service.

If you have not received tracking information or need help with an order, contact us with your order number.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts before returning an undelivered package to us.

Please ensure that:

Your delivery address is complete and accurate.
Your phone number is reachable.
Someone is available to receive the package where required.
Any delivery verification or OTP requirements are completed.

If a shipment is returned because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other customer-related reasons, additional shipping charges may apply if the order needs to be resent.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate delivery address and contact information during checkout.

If you notice an error in your address, contact us immediately at:

mail@berryblushorganic.com

We will attempt to update the address before dispatch. However, once an order has been dispatched, we cannot guarantee that the address can be changed.

8. Delayed Shipments

Although most Indian orders are delivered within the estimated timeframe, occasional delays may occur due to circumstances outside our control.

These may include:

Courier network disruptions
Severe weather
Natural events
Public holidays
High-volume periods
Transportation disruptions
Remote-area delivery
Incorrect address information

If your order appears significantly delayed, contact us with your order number so that we can check the available shipment information.

9. Lost Shipments

If tracking indicates that a shipment has been lost or there has been an unusual delivery issue, contact us.

We will coordinate with the relevant courier partner to investigate the shipment and determine the appropriate resolution.

10. Damaged Packages

If your package arrives visibly damaged, tampered with, or leaking, please document the condition of the package before opening it whenever possible.

Take photographs or video showing:

Outer packaging
Shipping label
Damage or tampering
Product packaging
Product condition

11. Missing or Incorrect Products

If your package contains an incorrect product or an item is missing, contact us with:

Order number
Product details
Photographs of the received package
Photographs of the shipping label
Photographs of the products received

We will investigate the issue and determine the appropriate resolution.

12. Cash on Delivery

Cash on Delivery availability may depend on the delivery location, order value, courier service, and other operational factors.

If COD is available for your order, the option will be displayed during checkout.

13. Multiple Products in One Order

Depending on product availability and logistics, items from the same order may occasionally be shipped separately.

If your order contains multiple shipments, you may receive separate tracking information.

14. International Shipping

This policy is primarily intended for orders delivered within India.

For international orders, separate shipping costs, delivery timelines, customs requirements, duties, taxes, and destination-country regulations may apply.

15. Taxes and Product Information

Berry Blush products sold in India will display applicable product and pricing information as required by applicable regulations.

For packaged products, Indian Legal Metrology requirements include declarations such as manufacturer/packer/importer information, product name, net quantity, applicable dates, MRP inclusive of taxes, and consumer-care details, as applicable.

16. Contact Us

For shipping, delivery, return, or order-related questions:

Email: mail@berryblushorganic.com
Contact: Contact Berry Blush

Please include your order number whenever contacting us about an existing order.